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Lisa Jones
Professional profile

Multimedia developer with over fifteen years of experience in eLearning development, interaction design and usability. Blend technical innovation with practicality and an unswerving focus on information and training needs to create learning solutions that balance design and performance-based learning with platform capabilities. Inspired by usability (HCI) and game design theory -- frequently incorporating this expertise into projects.
Career summary

A multimedia developer who specializes in the creation of memorable learning events. Diverse technical background and specialty in usability allows unique approaches to challenges by combining technology-based skills and business acumen to identify opportunities and solutions which support both company strategy and audience demands.
Professional philosophy

I aspire to be measured in the value I provide above the skills I offer. As business challenges arise, I step in where needed; take on responsibilities that use my skills and require new ones. I use this knowledge to create products that focus on user experience and also generate value by ensuring product stability and reusability. I am inspired by and study usability (HCI) and game design theory and frequently incorporate this expertise into my projects.
My career has been defined by my passion and expertise in the following areas:

  • Technical Capabilities: Leverage a deep understanding of programming languages, systems and network infrastructure and software interfaces to solve new challenges.
  • Learning specialist: Use game design theory and HCI (usability) to translate complex information into knowledge that is memorable and digestible.
  • Data Analysis: Perform extensive analysis to understand the relevancy and story behind the data; use information design principles to present effectively.
  • Digital Design & Learning: Reduce cognitive load and optimize learning by reviewing type of content and learning/performance objectives to select the correct way to display and present the information.
Experience keywords

Intriq (2015-present): custom eLearning solutions, project fulfillment, mobile needs and readiness analysis, eLearning software mentoring, advanced technical support

Sprint (1999-2015): eLearning development, user experience & motivation, usability, mobile, technical SME, application support, strategy

GeoAccess (1998-1999): balance client expectations with technical capabilities, contract negotiation, interface design

UCSI (1995-1998): consulting, infrastructure, strategic alignment, sales, brand and web development
Career history

Intriq eLearning Solutions Contractor, National

eLearning Developer / Consultant (2016 – present)

Support eLearning initiatives on project or as-needed basis. Develop courses, interactions, and dynamic templates using a variety of tools and languages. Consult with clients regarding delivery methods which meet their requirements. Provide consulting services including: mobile design, development, and deployment; eLearning development tool selection; technical environment analysis; game design; user experience.

Sprint Overland Park, KS

Multimedia Developer (2001 – 2015)

Improved and enhanced online training content created by instructional designers to support performance solutions. Created a unique development approach within Lectora to build simple, efficient, and reusable templates to solve complex problems and functional requirements.

Significant contributions:
  • Collaborated with Instructional Designers on solutions that met performance objectives, technical requirements, and were tailored to audience attributes.
  • Used authoring and development tools to create user-centric eLearning events.
  • Converted dozens of complex, media-intensive interactions and activities from Flash to HTML for iOS compliance.
  • Constructed a unique development approach within Lectora to build simple, efficient, and reusable templates to solve complex problems and requirements.
  • Assisted with the rewrite and redesign of Customer Care new hire training; defined and implemented development and programming requirements for course creation.
  • Incorporated human-computer interaction/usability, digital trends, and game design theory into strategy; increasing user motivation and improving user experience.
  • Assisted with the rewrite and redesign of Customer Care new hire training; defined and implemented development and programming requirements for course creation.
  • Recognized as an expert in Lectora who could accommodate complex functional requirements and resolve technical issues.
  • Identified usability and technical nuances. Served as technical SME to ensure successful content delivery to distributed and disparate desktop / tablet / mobile client environments.

Internet Account Specialist (1999 - 2001)

  • Prepared business models and pricing high–speed dedicated Internet circuits to potential business users nationwide; met or exceeded targeted objectives.

GeoAccess Overland Park, KS

Liaison, Project Coordinator (1998 - 1999)

  • Served as a liaison between sales and technical teams.
  • Played an integral role in the creation of the award-winning Online Health Library. Developed criteria and specifications for prospective vendors, created the request for proposal (RFP), performed contract negotiation, developed site navigation and user interface, and managed project launch.

UCSI Distribution Overland Park, KS

Corporate Director: Healthcare (1996 - 1998)

  • Created and managed strategic partnerships with medical software developers supporting deployment of their applications using a Citrix thin-client/server model.
  • Evaluated projects and suggested methods and products necessary to deploy applications in a centralized Citrix environment that incorporated wired and wireless, local and wide-area networks.
  • Produced white papers and marketing materials. Created the corporate website.

Corporate Account Manager (1995-1998)

Century Computer Consultants
Recruiter (1994 - 1995)

  • Sourced and consulted with applicants to identify marketable skills. Matched candidate skills to employers’ needs.

Micro Distribution Center
Sales Representative (1991 - 1994)

  • Managed a base of existing accounts while continually prospecting for new business representing personal computer systems, components, and peripherals.
Career history

Intriq eLearning Solutions Contractor, National

eLearning Developer / Consultant (2016 – present)

Support eLearning initiatives on project or as-needed basis. Develop courses, interactions, and dynamic templates using a variety of tools and languages. Consult with clients regarding delivery methods which meet their requirements. Provide consulting services including: mobile design, development, and deployment; eLearning development tool selection; technical environment analysis; game design; user experience.

Sprint Overland Park, KS

Multimedia Developer (2001 – 2015)

  • Used a portfolio of authoring and development tools to create user-centric eLearning events for a global audience.
  • Constructed a unique development approach within Lectora to build simple, efficient, and reusable templates to solve complex problems and requirements.
  • Converted dozens of complex, media-intensive interactions and activities from Flash to HTML for iOS compliance.
  • Collaborated with Instructional Designers on solutions that met performance objectives, technical requirements, and were tailored to audience attributes.
  • Assisted with the rewrite and redesign of Customer Care new hire training; defined development and programming needs to drive course creation.
  • Incorporated human-computer interaction/usability, digital trends, and game design theory into strategy; increasing user motivation and improving user experience.
  • Recognized as an expert in Lectora who could accommodate complex functional requirements and resolve technical issues.
  • Identified usability and technical nuances. Served as technical SME to ensure successful content delivery to distributed and disparate desktop / tablet / mobile client environments.

Internet Account Specialist (1999 - 2001)

GeoAccess Overland Park, KS

Liaison, Project Coordinator (1998 - 1999)

  • Served as a liaison between sales and technical teams.
  • Created vendor criteria and the request for proposal (RFP), negotiated the contract, and designed the user interface for the award-winning Online Health Library.

UCSI Distribution Overland Park, KS

Corporate Director: Healthcare (1996 - 1998)

  • Created and managed strategic partnerships with medical software developers supporting deployment of their applications using a Citrix thin-client/server model.
  • Produced white papers and marketing materials. Created the corporate website.

Corporate Account Manager (1995 - 1998)

Century Computer Consultants
Recruiter (1994-1995)

Micro Distribution Center
Sales Representative(1991 - 1994)

Speaking engagements

DevLearn

November 2016 (Las Vegas)
  • Augment Your Training Reality with Microlearning
Lectora Users Conference

2014 (Los Angeles)
  • Power User Showcase (Keynote)
  • Let’s be realistic. All that in one training solution?
2013 (San Antonio)
  • That was created with Lectora?!
2012 (Chicago)
  • Creating Lectora files for reuse & distributed development
Software (partial list)

Most recent + requested: Lectora, Storyline, Captivate, Photoshop, Illustrator, Dreamweaver, InDesign, HTML, CSS, Javascript, jQuery, Office, Visio

Notable past: Flash, Director, Authorware, Project
Education, Certifications

Johnson County Community College
Interactive Media Certification 1999-2001
Associate of Arts 2000-2002

University of Phoenix
Bachelor of Business Management in eBusiness (pursuing)